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Retail Safety and Loss Prevention

Explore Vix Vizion’s Retail Solutions using our world leading Imagus Facial Recognition Software to reduce Retail Crime and keep staff safe.

Privacy is Paramount

Imagus Facial Recognition software is compliant with privacy principles from Australia, New Zealand and the United Kingdom. Imagus Data Protection functionality meets GDPR requirements.

 

In a retail environment, Imagus only looks to raise real-time alerts if repeat offenders, who are manually entered into the repeat offender’s database, return to a store. Repeat offenders are typically identified by retail security from previous incidents. For all other people seen, their image and metadata file are deleted immediately.

Retail Use Cases

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Safety and Loss Prevention

Protect staff from violent or aggressive customers. Realtime alerts if repeat offenders previously seen stealing or acting aggressively return to a store.

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Returns Desk Return

Verify that returned products are authentic.

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Find Lost People

Quickly find lost people (including children) on live and stored video.

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Access Control

Highly secure access control for warehouse areas or store back areas.

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Other Use Cases

Analyse retail crime patterns and trends.

Help identify associates of known repeat offenders.

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Watch our retail solutions video

Performance

Vix Vizion’s Imagus facial recognition software is designed to work in challenging video environments (Wild scenarios) where video sees many moving people, at varying face angles, lighting levels and facial coverings. 

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Vix Vizion’s Imagus Software was recently ranked 3rd in the world for Wild Scenarios video environments for accuracy and speed by the US Government’s National Institute for Standards and Technology (NIST). It is ‘fit for purpose’ for retail environments to minimise chances of false positive alerts and cause unnecessary negative incidents and reputational damage for retailers.

Retail Edge

Retail EDGE revolutionises retail staff and customer safety management and loss prevention.

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Real time recognition software detects and alerts on faces of repeat offenders and their associates before they enter your store and interact with staff and customers.

Retail EDGE also collects and presents

valuable video analytics data for retail crime intelligence, including tools to investigate incidents from real time or recorded video.

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Alert Management includes the ‘Human in the Loop’ step to help verify the match before potentially approaching the repeat offender

Retail EDGE is a unified end-to-end solution including Vix Vizion’s Imagus in-store face recognition and video analytics system and our Vix Vizion CMS multi-store central management platform. It can be deployed in 3 configurations to suit retailer requirements for privacy, operation and existing store hardware.

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Deployment Options

01. Local Processing - Central Management

Each Store is setup with cameras and a Imagus Server to operate standalone. Reuse existing store hardware. Central Management of enrolment of Repeat Offenders.

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02. Edge Processing at AI Camera - Retailer Hosted Cloud Management

Store AI based cameras provide local face detection. Central Management of enrolment, real-time alerts, search functionality and repeat offender’s database by Retailer. Standard cameras or a mix of standard and AI cameras can also be used.

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03. Edge Processing at AI camera – Vix Vizion hosted Cloud Service

Store AI based cameras provide local face detection. Central Management of enrolment, real-time alerts, search functionality and repeat offender’s database by Vix Vizion hosted cloud service. Standard cameras or a mix of standard and AI cameras can also be used.

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Features and Benefits to Retailers

Reliable and Accurate

Reliable and proven accurate technology, always on, far more reliable than humans at recognising repeat offenders. Ranked highly by the US National Institute of Standards and Technology (NIST).

Real Time Alerts

 Use our real time alerts which are sent to security and management with both the stored image and the just seen image of the repeat offender. This allows for a final ‘human check’ before choosing an appropriate action.

Advanced Forensic Search

Identify associates of repeat offenders using our advanced forensic search functions and use this analysis to expand you repeat offender’s database.

National or Local Databases

Import Repeat offenders from national or local retail crime databases to ensure you are capturing wider coverage of retail repeat offenders.

Quick Implementation

Quick Implementation - Retail Edge is scalable from 1 store to 1000 stores.

Camera Agnostic

Camera agnostic. Can integrate with existing Video Management Systems

Multi Site Central Management

Use our Multi Site Central Management solution OSCR, to manage your repeat offender’s database across many stores. Save time and money and ensure all stores are up to date.

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